Privacy Policy

Welcome to HomeParts.lk. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make a purchase.

1. Information We Collect When you make a purchase or create an account on HomeParts.lk, we collect the following personal information to fulfill your order:

  • Full Name
  • Shipping and Billing Address
  • Phone Number
  • Email Address
  • Order Details

2. How We Use Your Information We use the collected information for the following purposes:

  • To process and deliver your orders accurately.
  • To communicate with you regarding your order status, delivery updates, and customer support.
  • To improve our website functionality and enhance your shopping experience.

3. Sharing Your Information We respect your privacy and do not sell, rent, or trade your personal information to third parties. We only share necessary details (such as your name, address, and phone number) with our trusted Courier Partners strictly for the purpose of delivering your products to your doorstep.

4. Cookies and Tracking Our website uses “cookies” to enhance your browsing experience. Cookies help us remember the items in your shopping cart and understand how you interact with our website. You can choose to disable cookies through your browser settings, but this may affect certain features of our website.

5. Data Security We take all reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. Our website uses secure protocols to ensure your data is handled safely.

6. Your Rights You have the right to access, update, or request the deletion of your personal information stored on our website. If you have an account with us, you can manage your details through your “My Account” dashboard.

7. Contact Us If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Operating Hours: 7:00 AM – 6:00 PM

Email: info@homeparts.lk

Phone / WhatsApp: 078 953 3000